I am not an InDesign/InCopy user so my knowledge is limited. A division of our company is adding InCopy to InDesign CS5 to control workflow. I have been called in to help troubleshoot an issue with missing fonts using InCopy.
Example: Mac User (A) creates a layout using InDesign CS5 and saves to network share. We have tested this with or without creating assignments.
Mac User (B) opens layout using InCopy and receives "Missing Fonts" message.
It is our understanding that InCopy took care of this by the use/integration of the Document Fonts Feature. The Document Fonts folder is created and the fonts in the document are in that folder but it is as if InCopy doesn't know where they are.
1. Are we incorrect thinking that InCopy should take care of this (even though it is a bullet point on Adobe's website as a New feature)?
2. If we are correct, then we must be missing something in our process and would like to know if there are step-by-step instructions to make this work.
I saw the post concerning copying fonts to the InCopy fonts folder to work around font issues between Mac and PC but I thought that was taken care of with this New feature as well.
I appreciate any help someone can offer.