Hello InCopy Community:
I have a new user that has InCopy CS6 (version 8.0.1) installed on their Windows System 7 computer. Most of the time, the software opens the files successfully.
However, on some files the InCopy user receives the following error when opening the document:
"Adobe InDesign is missing required files. Please reinstall."
"Missing files: \Program Files\Common Files\TypeSupport\...\CP1252.TXT"
We checked the InCopy machines Program Files and Program Files (x86) directories and the CP1252.TXT file appears in both paths.
I also checked the machine running InDesign CS6 (also Win System 7) and the CP1252.TXT file resides in the appropriate paths.
Is anyone familiar with this issue and have a solution?
Your response would be appreciated.