I have an editor who travels a lot, and is having consistant problems with using the packaging workflow in InCopy. I believe some of his problems are human error - but don't have the technical reasons for the error messages. There have also been some error messages received by the artists when they get the package back and try to update the ID file.
We are using CS4 and macs with snowleopard OSs.
Can someone please help to explain what these errors mean below?
1. InCopy User - when opening the icml file (after first opening the package. Going back to the icml doc for more editing)
" "" could not be found. Do you want to postpone its recovery?
Click YES to recover this document later
Click NO to delete recovery data for this document
Click Cancel to postpone all document recovery til later"
2. InCopy user - when trying to package email back to InDesign user
"This assignment includes missing or modified links. Low resolution versions will be used for the missing items, and the most recently saved versions will be used for modified links. Continue packaging?"
3. InCopy user - when packaging to send to InDesign user by email
"An error message occured when sending this email"
(and then the package was not attached to the email)
- this is recurring often with only one InCopy user
4. InDesign user received the package back and when they tried to open it, an error message said that the assignments couldn't be found and the file wouldn't open. The file name hadnt been changed and we could find no reason why the package wouldn't open. (sorry, the artist didn't screenshot the actual message for this one).
Any help would be a great help - and stop a mutiny by my editors!