InCopy – a crazy tool?
Hi, my name is Stefan and I work for a German company which produces paints for DIY stores. At the moment we have to relaunch our product-labels because of new legislative specifications. Therefore we work together with our advertisement agency which mainly uses InDesign CS6 & InCopy CS6. Since last week we have had a problem which can’t be solved neither by Adobe nor anybody else. I have already searched in some blogs and the web and I have found some articles which showed me that this problem sometimes exists - but we still have not found an ultimate solution. As I said before: our advertisement agency designed our labels with InDesign CS6 and makes the labels available to us via InCopy CS6. However I can’t open all text fields although our agency had been made all preparations and unlock all text boxes! A strange experience for me is also that at each new start of InCopy, the program shows different reactions – sometimes you can change content of unlocked text boxes, next time it doesn’t work?! Furthermore a technical expert of our advertisement agency also checked all inhouse systems / networks etc., but he didn’t find an error/ runtime error, too.
So, I'm looking forward to any answer, tip/trick or solution.
Kind regards
Stefan