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InCopy CC crashes when using track changes

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Hi

 

We have had a lot of problems with InCopy chrasing.

 

We are using the package system.

 

It seems to happen when clients are using Track changes, they open the file and if i opens in Story mode it just spins and won't works. If ou open it in Layout mode it seems fine but as soon as you go to Story mode it spins again.

 

If the track changes are accepted the package will work fine again.

 

Does Adobe have any updates for this it's becoming very frustating and clients don't want to use InCopy.

 

Thanks

Louise


Editor can't access InDesign file through InCopy CC, while designer is in same file with InDesign CC

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Hello,

 

This is the problem we are having

 

When a designer opens an InDesign file that is stored on a network share through InDesign, and an editor tries to open the same InDesign file through InCopy, the error message “This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it.” is displayed. To get around this issue, the designer must close out of the file in InDesign, and the editor must open the InDesign file in InCopy before the designer reopens the InDesign file using the InDesign application. This issue did not occur in 9.1. Adobe support has stated that files cannot be used at the same time in InCopy and InDesign, but that is the function that the product was designed to accomplish and this issue has never occurred before. The files are stored on a shared network.

dcf6d27e7fc58f50e8f8d1781df0753c.jpeg

 

Also, when an editor updates an assignment from InCopy and a designer clicks on the updated assignment to update their view from InDesign, the error message “The content is locked and cannot be modified.” is displayed. If the Designer clicks OK, the view is updated as expected. This occurs even is the assignment is NOT checked out by another user.


aa1f3400f4f3a8e22c68e970cd7b81b4.jpeg

 

Finally, if a designer adds or updates a graphic inside of an InDesign file using InDesign while an editor is editing the file using InCopy, the editor using InCopy will not see the update unless they completely close out of the InCopy application and reopen it, which due to the above problems, is not feasible. The only way the file can be updated in InCopy is for the designer to completely close out of the file, for the editors to then close out, and reopen in InCopy, at which point the designer may reopen the file. If some editors are away from their desks at the time of update, the entire process must be repeated in order for them to be able to open the most recent version of the file in InCopy.


This issue appears to be due to a major flaw in the 9.2 version update for InDesign, as none of these issues occurred before the 9.2 update. One computer currently still has the 9.1 version of InDesign at our company, and does not experience these problems we are having with 9.2. We have tested multiple configurations of our network trying to rule out our network as the problem, but the only case in which we don't experience these problems is when we use InDesign version 9.1.  Also, we never experienced this problem before the update of InDesign and InCopy to 9.2.

 

 

Thanks!

Graham

 

Message was edited by: GrahamS

Problems switching from Story View to Layout View

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Hey,

 

When I'm writing a story in story view everything looks okay but as soon as I change the view to layout view all of my "hn" gets changed to a "ç"

 

Does anyone know what this would be happening or how to fix it?

 

Wrote a story about a John and his name got switched to Joç every time.

 

Thanks for any help!

Highlighting text boxes for InCopy

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Hi I am working with InCopy and have been for a while now. Recently I had to have my entire Creative Suite reinstalled because of problems with the DPS part of it - and since then when I assign a text box to InCopy, the text box doesn't highlight. It used to go a light shade of pink which was very useful when working on large documents. Does anybody know where the option to highlight InCopy text boxes is?

 

Thanks

InCopy Assignments - "The Content is locked and cannot be modified."

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I've been using Incopy for a magazine we publish every month and since the updates to CC and CC (2014) we seem to have error messages popping up "The content is locked and cannot be modified."

Screen Shot 2014-11-19 at 11.42.37 am.png

This happens on both sides, for the editor in incopy and for me when I updated content back in InDesign. We both work on Mac OS - remote workflow (packaged assignments), ID 10.1.0.71, IC 10.0.0.70.

Could it be the difference in version numbers? The editor checked and there was no other updates for incopy CC 2014.

 

While clicking 'ok' on the error message seems to accept edits after all it is a real nuisance, and very confusing/disconcerting.

Any help much appreciated.

How To Stop Two People Editing Same Text

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Hi

 

We're just starting to use InCopy with InDesign in our office.

 

We're finding that InCopy isnt letting us know when someone else is currently editing text.

 

Can we set InCopy to display who is currently editing the text by showing their username? (the frame as icons are not showing for anyone)

 

Can we set InCopy to only allow one person at a time to checkout a text box?

 

Many thanks,

David

Have to wait a few seconds before getting able to write in a text block in InCopy

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When trying to write in a text block in InCopy, sometimes I can only suppress text, and I am able to write only after a few seconds - whereas at other times it works well from the very beginning. Could somebody help ? Thank you.

Install InCopy CC2014, how?

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Hi, I need to install InCopy CC2014. In my CC-account I can only find InCopy CC2015 for installation.

I need to work with CC2014, because of the workflow systeem, I can't use CC2015.

 

How and/or where can I find InCopy CC2014 for installation?

 

Any help is appreciated.

 

Thanks, Burt


Export multiple rtf to InCopy files

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hi,

I'm using InCopy CC.

 

I created an assignment file (by exporting all the stories of the InDesign file). Then in InCopy, i opened the assignment (22 individual InCopy files) and exported those to rtf files.

 

Now, after i've received the files back from the editor (22 rtf) i wanna save all of the back to InCopy so i can update them in InDsign.

InCopy's built-in script does not have this option (like the one i used to export all multiple InCopy file of the assignment to rtf).

Is there a way to do that without manually saving every file back to InCopy format?

 

thanks!

unable to check out this file. it may be in use by someone else...

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I have a user getting this error in InCopy CS4 v 6.0.3 on a Mac: "unable to check out this file. it may be in use by someone else". It seems like a glitch.  The whole package has been assigned to this user.  All the stories exported belong to this user.  She is the only one touching this package.  When she looks at the assignment palette, some of the stories have the pencil mark.  The rest of the stories have a pencil with a line through it.  It says it is  checked out by UserA but the problem is UserA is trying to access it.

 

This problem somewhat comes and goes.  The user is trained to check out all stories so I'm not sure why InCopy is doing this.  Closing the application, restarting the Mac, opening and closing the document doesn't help.  Does anyone have any suggestions?

how to correctly update .indd files with incopy through adobe cc

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Hello,

 

We have a group of users in our company that only have incopy. This is done both for a control (no one changes layouts by accident) and for cost savings of not haveing the full suite for every user.

 

With this environment we have found that...

After any change to text via incopy, a person with adobe InDesign will need to open the file and update links so the .indd file will reflect the text changes.


This will need to happen after proofing or any other editorial changes along the way. This adds many steps to our workflow.

 

Ex:
Alyssa is editing a sustainability article with incopy (no indesign). She makes her edits and save the contents (copy fits, remove a punctuation etc). However, when viewing the .indd file in adobe CC, her changes are not reflected.

Bill (indesign user) had to open the file with InDesign, click update links (this is a popup box upon opening) and then save the file again, before the file would reflect the text changes.

 

Does anyone know of a way to get around this? It would be great if incopy could push the text changes to the .indd file without a seperate step.

 

Thank you,
Andy

Error Message: "Unable to lock the following files" when Checking Out Assignment

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I'm an editor working with a designer who, based on the tutorials we've read/watched, has properly prepared and exported an InDesign file for me to edit. When I try to check out the assignment, though, I get an error message reading "Unable to lock the following files: [file path]." The designer can check in and out fine, but I can't. Any advice?

Incopy slow and freezing (locking)2 participantes

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Hi Bob, Although requirement system be ok, the Incopy CS6 wait several minutes to open a book and each simple change too!

I believe it can be the following:

The book file has 184 MB and several pictures

It is on the local network and not in PC (but many people needs to work simultaneously it)

I'm correct?

Error message: 'Unable to Lock File' (followed by file location) when attempting to check out text from InCopy.

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I am trying to access an InCopy CC assignment on my PC. This file was generated on a Mac computer in InDesign CC. When I attempt to open the file, I receive an error message 'Unable to Lock File,' which is then followed by the file location. Can a Mac and PC play nicely together using InCopy? I've done research and am struggling to understand the issue (which is unfortunately putting the breaks on some operations in our office).

 

Any help is greatly appreciated!

InCopy vs. Indesign

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I am currently considering whether to purchase the Indesign program or merely "settle" with the InCopy version.

Might anyone give some input as regards to when it would be beneficial to choose IC i/o ID?

Could I change pictures, text and to some extent layout in IC if I have some templates created in ID?

Hope you can help me out!

Thanks & brgds

Betinna Holm

Indesign file locks

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I have several editors working on my InDesign files through InCopy. Some of them can open the ID file to edit in layout mode without locking the ID file from my use in InDesign, and some of them can't get into it if I have the file open and lock the file when they open it. I can't figure out what causes the difference. Is it the way I export the stories?  I love it when we can be in the file at the same time, so I'd prefer to go the route that allows that behavior. I do know that I can export assignments and that the editors can open those rather than the ID file, and depending on the workflow, I do use assignments, but I'm specifically trying to figure out why sometimes an IC user causes a lock on an ID file and sometimes they don't.  Any ideas?

Unable to paste into incopy document

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I have a new install of inCopy.  I'm trying to paste content from a word document. If I choose from the Edit menu, all the options for cut/copy/paste are greyed out/disabled. On my old laptop I had this functionality.

InCopy (Windows) + InDesign (Mac) cross platform co-working

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Hello everyone.

We have designers working on Macs and editors working on Windows laptops in our company. Both platforms have CS6 InCopy and InDesign installed and fonts are fixed for both platforms to work in both ways. But colleagues always complain about errors InCopy gives when editor tries to do anything with opened .indd file. Meaning that file opens OK, you can view it, but as soon as you try adding a note or editing the text it gives and error. Sorry, I had to blur the full path, but the idea is on the screenshot:

2015-09-18 17-02-28 Community: InCopy | Adobe Community.png

The file people are working with lies on the public server, anyone has access to those folders, so it is not permissions problem.

Does anyone have any idea if it possible to work with comfort using different operating systems?

Note: the same flow of actions works perfectly when you use Mac-to-Mac combination.

InCopy proof reading on iPad?

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Hi,

 

I´m new to InCopy, but not to InDesign.

 

Now, I´ve got a question if my editor of the magazine I do layout for, can use an iPad for proof reading/do edits on the text in the magazine with an iPad?

It would be extremely convenient to edit the editorial stuff from an iPad (e.g. with a small keyboard), when on trips or vacations.

 

If it´s not possible at the moment, maybe Adobe has plans for this? Anyone with information on this topic?

 

Any other solutions to solve this?

 

Thanks for reading!

 

BR

Hansa

Incopy crashes when opening large Indd-files

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We are publishers of a magazine. One layouter on Indesign, and two writers on Incopy. What happens frequently is, that after a while, when the Indd-file becomes fairly big, Incopy stalls on opening the file. Sometimes it opens it in text-mode, but we can't switch to layout-mode. But mostly we don't even come that far. Right now, we are unable to open the file at all under Incopy. We have NO idea how to troubleshoot this, and it's seems independent of size, because we can open other large files. But it regularly happens with our magazine, once the file gets filled with graphics. Is there a log-file that would give us a clue what is happening?

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