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InCopy crashing when opening .ICMA file

July 16, 2015, 11:19 pm
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Help!

 

I'm working as an editor and having issues with InCopy crashing on opening the .iCMA file. It was working fine the day before and the files had been checked in. There are a series of .ICML files linking to this main one and throughout this .ICMA file, I am required to check in and out within the different sections relating to the individual .ICML files). So I have to keep opening up Task Manager to 'End Task' for InCopy as the status is showing up as 'Not Responding'.

 

I spoke with the designer, who has opened in the .ICML files in InDesign and updated changes. Found one of the .ICML files open, and re-linked to update the .ICMA file. (Designer is working off Mac, I'm working off PC and on InCopy CS6).

 

The .ICMA file window is open in the application and showing the file name with the status as [In Use by......] which is myself and I'm the only one editing the files.

 

Screenshot 2015-07-17 16.07.48.png

 

Q. How do I resolve this as I can't actually check the file in as InCopy is frozen.

Q. Is there something that can be done on the designer end as issue with setup or the file itself? Or is it worth uninstalling and installing InCopy?

Q. Have trawled through some forums suggestions but for this situation, does anyone know why this happening to avoid in future i.e. tracked changes, anchors, etc?

 

Please let me know if there's any other info you require.

 

Thanks in advance!

 

 

 

FYI, here's the background on what takes place:

 

When opening the .ICMA file in InCopy, an error message pops up giving you the option of recovering the files [Yes to recover, No to delete recovery data, and Cancel to postpone all document recover until later]. I've tried both options to no avail.

 

Screenshot 2015-07-17 15.59.12.png

 

On advice from designer, I click 'No'. Then the missing fonts pop-up box appears which designer also advises to click 'OK' to substitute font until it becomes available. I can't click on 'OK' or the 'Find Font' and the mouse is still operational, and can't access InCopy menu without overcoming this pop-up box.

Screenshot 2015-07-17 16.03.57.png

 

Monitoring the task manager the InCopy status is 'Not responding' and the usage memory is increasing in number:

Screenshot 2015-07-17 16.02.44.png

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Install InCopy CC2014, how?

March 30, 2016, 10:19 am
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Hi, I need to install InCopy CC2014. In my CC-account I can only find InCopy CC2015 for installation.

I need to work with CC2014, because of the workflow systeem, I can't use CC2015.

 

How and/or where can I find InCopy CC2014 for installation?

 

Any help is appreciated.

 

Thanks, Burt

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"Save All Content" option is disabled

July 13, 2016, 11:42 am
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Adobe InCopy CC version 11.0.1.105 x64 build running on Windows 7 Enterprise.

 

I have a few dozen documents open and modified through bulk find-and-replace steps. I'd like to save them all at once, but the "Save All Content" option is grayed out. (Save and Save As ... are both enabled).

 

I can't find anything that indicates what conditions would disable the "Save All Content" option or how to enable it, but it would save me a lot of time to be able to Save All and close InCopy rather than save each (of dozens of files) one at a time.

 

Can anyone provide some insight?

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Help! How do I return edited InDesign document to designer?

October 14, 2016, 9:41 am
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The "Forward for InDesign" option is grayed out both under File-->Package and under Assignments. I can see the list of Assignments, but the option is not available for any of them. I have been working on this document in InCopy for a week. All of my changes are visible and all content is saved, but I can't figure out how to get it back to the designer. Help!

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InCopy notification

February 7, 2017, 8:21 am
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How do I notify editors of updated assignments? My editors are doing many other things and only open IC for our projects. How do I notify them that their assignment is updated? Do I need to email them, or is there an automated system? This is all I could find on Adobe's site:

 

Notify users when an InCopy content file is outdated, being used by someone, or available for editing. Notification methods include alert messages, frame icons, status icons in the Links panel, and status icons in the Assignments panel.

 

It sounds like users need to somehow KNOW to check the assignment file on the server...

 

Thanks!

Melissa

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InCopy spell check defaults to US English

January 18, 2018, 5:35 pm
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We have a brand new install of InCopy CC2017 which you cannot change the dictionary from the default US english.

 

We change the Dictionary in the Preferences

 

1) Go to Edit -> Preferences -> Dictionary and change language to English:UK

2018_01_19_12_20_27_Preferences.png

2) Go to Edit -> Preferences -> Autocorrect set the Auto correct to English: UK

2018_01_19_12_20_53_Preferences.png

3) Open a new blank document and type in Colour and Color and run the spell check Colour is picked up as the

 

 

 

 

) When you press Ctrl + I to run a manual spell check the Dictionary still shows the language as English: US

2018_01_19_12_32_00_Untitled_1.png

5) Tried resetting the preferences for InCopy and resetting the spell check settings and still get the same issue.

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InCopy Crashes immediately after opening a shared InDesign file on network

May 9, 2018, 11:56 am
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Maybe someone can help solve a problem someone on our magazine production team is having. An editor using InCopy for collaborative work opens an InDesign file and IC crashes immediately. It's vexing because it doesn't happen for her with other files nor with other team members opening the "problem" file. We have eliminated other obvious culprits, everyone is running IC/ID 2018 v13.1 and the designer and editor in question are working on on Macs with Sierra 10.12.6, 16MG. We all access shared files on our network. The editor having this IC crash problem has no issue when working on other ID files. One temporary fix seems to be if the Designer opens the ID file and resaves it, the editor can then use IC to open that ID file wo crashing. But this step must be repeated again and again. It's a pain and confusing.

 

We think it may have to do with something in the specific InDesign file we use for that column but don't really know what that might be since other editors are not having the same crash problem.

 

Claudia

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Clearing Tracked Changes

July 10, 2009, 2:49 pm
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Hello!

 

I'm working from the InDesign side on a file that has been edited using InCopy. The problem I have is that due to, I think, the vast number of revisions to this file, all these tracked changes have been stored and the file size is now very large (10MB). There are probably 50+ graphics that seem to be saved into the file that I cannot access because they were deleted using Track changes.

 

Is there any way from either InDesign or InCopy(although ID would be better because I don't currently have a copy of InCopy), that all tracked changes can be committed to or erased from the file, eliminating all revision history?

 

Thank you!

Megan

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Incopy file size increasing--Please help make it stop

September 4, 2009, 3:14 pm
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When our designer opens an indesign file and checks out an incopy story for editing, the file size grows very large once  the story is checked back in. For example, a story with a file size of 200kb grows to 6,000kb when we check it back in. The incopy file has a lot of conditional text and the indesign file contains many layers and images- could this be the problem? When our editior checks files in and out using only incopy, this issue does not occur. Any advice on how to stop this from happening?

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Deleting assignment titles in In copy

March 28, 2013, 3:16 am
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How can I delete previous icma titles from the add assignment menu as I only want to generate one master icma file for the document im working on?

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How To Stop Two People Editing Same Text

May 22, 2015, 8:13 am
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Hi

 

We're just starting to use InCopy with InDesign in our office.

 

We're finding that InCopy isnt letting us know when someone else is currently editing text.

 

Can we set InCopy to display who is currently editing the text by showing their username? (the frame as icons are not showing for anyone)

 

Can we set InCopy to only allow one person at a time to checkout a text box?

 

Many thanks,

David

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Changing default file locations

April 21, 2018, 3:33 pm
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I use InCopy CC in a remote location on a PC with Windows 10, and the packages I receive are downloaded to the Documents folder under This PC. I would prefer to download them to Documents under OneDrive, for backup and accessibility. Is there a way to change the default location? I found a discussion about this from 2008 - can they really not have fixed this 10 years later?

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Why can't my copy editors use the page view?

October 27, 2010, 12:29 pm
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I am using InDesign CS3 on a Mac to lay out pages, and my copy editors are using InCopy CS4 on PC, but they can't see the layout view of pages. All they see is the generic, one-column format. How can we get them to se what actually is on our pages?

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InCopy Crashing when Saving or Checking In (corrupted file)

October 24, 2017, 1:01 pm
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I'm rather new to InCopy so I'm going to explain this the best I can, but I may not have all the correct terminology here. I'm having the following issue:

 

Our designer took an existing indesign file and packaged the document so we can alter the original product to create another by making minor changes. This is a product that requires the Math editor/reader plugin produced by Movemen. The designer exported the duplicated file to InCopy and I've made changes to the package file using InCopy. On certain files, not all, when I tried to "Save Content" or check in, InCopy would freeze (my cursor would be spinnging/thinking indefinitely) and I would have to force close the program. When I reopened the program and reopened the file I was working in some pages in the file would be blank (content gone) and I'd get this error message "Found corrupted MathZone={732,819} at [-1] for story={UID:178918,"

 

Has anyone encountered this or know how I can resolve this issue?

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Incopy error: Unable to check out file. May be in use by someone else. Help!

May 15, 2013, 3:28 am
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We are a group of editors who have been using InDesign and InCopy for several years. We send InCopy assignment packages to one another by email - no central server involved.

 

We have an experienced editor who has opened a package, edited the content and saved it, then gone back in to the assignment files with the intention of resuming his work - a process we are all familiar with. On this occasion he is unable to check out the content he needs to edit, getting the error message I have placed in the subject line.

 

I have searched widely inside and outside Adobe.com but cannot find any advice on how to get around this problem.

 

Help!

 

We are using CS5 software under various versions of OS X.

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Updated InCopy files w/o being checked out of ID

November 14, 2008, 7:40 am
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Mac 10.4.11, InCopy 5.04

I had an article that went back and forth several times between ID and IC. I (the designer) had the latest "checked-in" version in InDesign. The editor went back the "old" InCopy file and made additional changes. Is there any way to still import his latest InCopy file even though I didn't "check-out" and package the latest ID file?

Or, is there any way to tell what changes were made in the latest version of the InCopy file compared to the old InCopy file?

Thanks for your help.
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Complicated InCopy Problem/Bug

January 28, 2009, 10:55 pm
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I setup an InDesign project file (created on a Mac) for InCopy (on a PC). I created the assignment file, exported the stories, added them to the assignment, and then updated the assignment file through InDesign. When the InCopy user opens up the assignment file, some of the stories are unavailable for check out. There is a pencil mark next to the story and a red circle next to it. When I go back into the Indesign file and check the assignment, I noticed all the stories are checked in. Why is it that the InCopy user is unable to checkout those stories?

Some trouble shooting steps I took:
1. Recreated assignment file and stories.
2. Deleted InCopy preferences folder on the PC
3. Opened up individual stories and check them back in
4. Disabled all master page links
5. Both programs have latest updates installed

After completing the trouble shooting steps, the problem still persists.

Any solutions would be great.

Thanks,

Rabel
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InCopy slowness - Import Snippet

July 7, 2009, 8:33 am
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Hi all,

 

Why is InCopy so slow at opening flies?

 

No matter whether we work over the server, or completely locally when testing between InDesign and InCopy on my Mac; Opening InCopy Assignments is incredibly slow.- so it's nothing to do with network speed.

 

When opening an InCopy Assignment in InCopy, the progress bar seems to go smoothly until it gets up to the "Import snippet" bit of the process, it then stalls there for ages, before finally opening the file. Sometimes it can take up to 15 minutes to open 1 assignment (sometimes more but we usually force quit the application before it gets to that).

 

Could somebody shed some light on the "Import Snippet" part of the import/open process? Maybe the slowness i'm experiencing is something to do with my extensive use of Paragraph and Character styles in my InDesign documents?

 

I am not using any sort of linked Word Documents, Excel files etc. All my images in these test files are low res JPEG's. I do have a couple of Vector graphics copied and pasted from Illustrator in there, though i've tried deleting them and mit makes no difference. The fonts i'm using are Calibri and Cambria.

 

I'm using both Mac and PC with OS X 10.5.7 and Windows XP respectively. Both use InCopy and InDesign 6.0.3. I'm running an 8 core G5 with 4GB of RAM in my tests.

 

Thanks,

James

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Files take 5-12 min to open - stuck in "Import Snippet" popup

January 8, 2010, 8:39 am
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My writing colleagues and I are using InCopy CS4 Version 6.

When trying to open new icaps sent from our designer, we find some of the files take forever to open.

They get stuck at the pop up box:

     Open Document

     Open document - Import Snippet

 

Time seems to vary by who is opening it and is not related to file size.

Some icaps open missing pages of content.

Others open immediately and are fine.

Eventually they usually all do open, but sometimes take as long as 12 min!

After editing, the idap is sent back to the designer and appears to function fine in InDesign.

 

A problem on the Designer's side, no?

What's going on? How to fix?

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My character styles have disappeared

November 16, 2010, 10:09 am
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About a week and a half ago, my character styles completely disappeared. They're fine in InDesign, but in InCopy they're just *gone.*

 

This is what the paragraph styles palette looks like:

http://img.photobucket.com/albums/v698/lastmidnight/grafstyles.jpg

 

This is what the character styles palette looks like:

http://img.photobucket.com/albums/v698/lastmidnight/charstyles.jpg

 

Our IT people are stumped. They reinstalled the software to no effect. Does anyone know what could have possibly caused this? Nobody else on the network is having the same problem.

 

Thanks in advance for any insight you all might be able to give. Please let me know what other information you need to diagnose this.    

 

Much obliged,

 

Jen Rubio

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